We offer a 14-day return policy, meaning you have 14 days from the date you receive your order to request a return.
To be eligible for a return, the book must be in the same condition as when you received it — unused, undamaged, and in its original packaging. A receipt or proof of purchase is also required.
To initiate a return, please contact us at [email protected]. Returns should be sent to our warehouse in Idaho, United States, and the return shipping cost may be your responsibility, depending on the reason for the return.
Once your return is approved, we will provide instructions on how and where to send your package. Returns sent without prior approval will not be accepted.
For any questions, feel free to reach out to us at [email protected].
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.
If you’d like to exchange your book for a different one, the quickest way is to request a return and, once approved, place a new order for the item you want. This ensures faster processing and availability of stock.
For customers in the European Union, you have the right to cancel or return your order within 14 days, for any reason, without needing to provide a justification. The book must be unused, undamaged, and in its original packaging. The return shipping cost will be your responsibility. A receipt or proof of purchase is required.
Once we receive and inspect your return, we will notify you if your refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that banks and credit card companies may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at [email protected].